We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. A restocking fee may be applied.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at gary@garyriggs.design. Please note that returns will need to be brought back to our showroom located at 1500 Dragon St. Suite A. Dallas, TX 75207
Damages and issues
Please inspect your merchandise upon pick up and if there is any damage or issues let us know so we can make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, special items are non-refundable. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
You will be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at gary@garyriggs.design.
